This Privacy Policy describes how Ashley House Printing Company Ltd ("Ashley House", "we", "us", or "our") collects, uses, and protects the personal information of individuals who visit our website or otherwise interact with us. This Privacy Policy applies to all personal information we collect, whether provided online, in person, or through other channels.
a. Personal Information: When you visit our website, place an order, or interact with us, we may collect personal information such as your name, email address, postal address, phone number, and payment details.
b. Website Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and time spent on each page. This information is collected using cookies and similar tracking technologies.
a. Order Fulfilment: We use the personal information you provide to process and fulfil your orders, communicate with you about your order status, and provide customer support.
b. Improving Our Services: We may use website usage data to analyse trends, track user engagement, and improve the functionality and user experience of our website.
c. Marketing Communications: With your consent, we may send you marketing communications about our products, promotions, and events. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.
a. Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing other services. These service providers are contractually obligated to use your information only as necessary to provide the services requested by us.
b. Legal Compliance: We may disclose your personal information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
a. We retain customer order information indefinitely unless requested to be removed by the customer. This allows us to provide ongoing support, fulfil future orders, and comply with legal obligations.
a. We use cookies and similar tracking technologies to collect information about your interactions with our website and to provide personalised experiences. You can manage your cookie preferences through your browser settings.
a. Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of these third parties before providing any personal information.
a. We may transfer your personal information to countries outside of the European Economic Area (EEA) for processing and storage. When we transfer your information to these countries, we will take appropriate measures to ensure that your data is protected in accordance with applicable data protection laws.
a. You have the right to access, correct, or delete the personal information we hold about you. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the contact information provided below.
a. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.
a. We use Google Analytics, Google Search Console, Google Tag Manager, and Hotjar to analyse website traffic, track user interactions, and improve our website's performance and user experience. These services may collect, and process data as described in their respective privacy policies.
a. We implement appropriate technical and organisational measures to safeguard the personal information we collect and prevent unauthorised access, disclosure, alteration, or destruction.
a. Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you believe that we may have collected personal information from a child under 16, please contact us immediately so that we can take appropriate action.
a. Ashley House Printing Company Ltd is the data controller responsible for the processing of your personal information in accordance with this Privacy Policy. If you have any questions or concerns about how your personal information is handled, please contact us using the contact information provided below.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@ashleyhouse.com or call us at 01392 202320.
By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.